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Homelessness Street Outreach Case Manager #29682

Homelessness Street Outreach Case Manager

Salary: DOE

4+ years experience working with a homeless population and experience delivering community-based case management services to individuals with SUD, COD, and SMI and 2+ years of substance abuse, mental health counseling, or case management experience required

A housing provider for the homeless of Boston is seeking a Homelessness Street Outreach Case Manager to add to their team. In this role, you will provide outreach and engagement case management services.

Responsibilities

  • Homelessness Street Outreach Case Manager actively manage an assigned caseload of chronically homeless street clients, with the goal of securing housing, and related benefits and services needed to retain housing and empower clients towards greater self–sufficiency
  • Provide outreach and engagement on the streets of Boston, and case management work in the office
  • Utilize Trauma-Informed Care when interacting with clients
  • Create and maintain according to policy and department goals, case management notes, client charts, daily statistics, HMIS/ETO daily work, and detailed daily summaries
  • Assess clients on their vulnerability, chronicity, substance abuse issues, mental health symptoms, legal issues, health care, employment and income, independent living skills, and community engagement using to guide frequency and type of case management intervention
  • Provide advocacy services with community agencies
  • Actively participate in referrals and aftercare/discharge planning to and from treatment programs when appropriate
  • Work with clients to create and implement client-centered, strength-based, individualized plans that have a housing and safety focus
  • Complet triage assessments to divert persons from homelessness, and or identify needed services and a housing pathway upon completion of triage assessment

Requirements

  • High School Diploma or GED
  • 4+ years experience working with a homeless population and experience delivering community-based case management services to individuals with SUD, COD, and SMI and 2+ years of substance abuse, mental health counseling, or case management experience
  • Knowledge, and experience providing case management services to a complex and vulnerable population
  • Knowledge of Stage of Change work as it relates to addiction & MH with individuals experiencing substance abuse, mental illness, trauma, homelessness, and/or other complex disorders  
  • High degree of cultural sensitivity and ability to work effectively with diverse people and situations 
  • Excellent organizational, communication, and interpersonal skills
  • Demonstrated ability to utilize motivational interviewing skills, evidenced by targeted formal trainings, and certificates of trainings
  • Highly developed professional boundaries and ethical standards
  • Demonstrated knowledge of and sensitivity and cultural competency around issues related to homelessness, trauma, mental illness, addiction, and diverse vulnerable populations

Categories: Direct Hire| Miscellaneous Jobs, Region| Metro Boston - Massachusetts

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