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Remote Software Support Engineer #28482

Remote Software Support Engineer

Salary: $50K - $80K

2+ years of experience in computer programming or related field required

A Boston nonprofit that conducts research and evaluation to improve health and human service systems is hiring a Remote Software Support Engineer. If you have an affinity for data, experience with software maintenance and support, and an eye for detail, join this talented team!


  • Remote Software Support Engineer will manage computer processing jobs according to established controls
  • Investigate technical issues, determine root causes, and provide fix recommendations
  • Notify appropriate staff of system, programming, and/or production problems impacting the accuracy or expediency of output data/reports
  • Maintain and/or prepare records, reports, and logs and counts of documents related to assigned functions
  • Develop written communication and documentation for users and for internal use


  • Bachelor’s degree
  • 2+ years of experience in computer programming or related field
  • Proficiency with Microsoft SQL Server or other RDBMS including the ability to create and interpret SQL-based queries of moderate complexity, manage indexes, and work with stored procedures; experience with high-performance database technologies such as Vertica or Amazon Redshift a plus
  • Development experience using C#, Java, VB.Net, or another modern programming language
  • Experience in using one or more major frameworks or libraries such as .Net, MVC, jQuery, Entity Framework, etc.
  • Ability to learn and utilize highly specialized software applications
  • Ability to remain current with end-user hardware and software products
  • Ability and willingness to use code libraries where applicable
  • Ability to multi-task effectively
  • Strong attention to detail

Categories: Direct Hire| Engineering Jobs, Direct Hire| Technology Jobs, Region| Metro Boston - Massachusetts

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