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Senior Technology Analyst #27960

Senior Technology Analyst

Salary: $75K - $90K

5 years of experience as a Technical Analyst within a professional services required

A top law firm in Boston is hiring a Senior Technology Analyst to join their Boston office. If you previous experience in a structured customer service technology position, supporting the Microsoft Office suite, wireless networking, computer hardware and Internet research, apply today!

Responsibilities

  • Senior Technology Analyst will troubleshoot the Microsoft Windows Operating Systems and iManage Document Management System
  • Perform network hardware & software troubleshooting/repair
  • Provide the best possible customer service to end users via phone, email or in person
  • Participate in regular IT projects

Requirements

  • Bachelor’s Degree
  • 5 years of experience as a Technical Analyst within a professional services
  • Experience with SharePoint administration strongly preferred
  • Certification as a Microsoft Certified Professional (MCP) or work in a Microsoft Certification program, with emphasis on software support or system administration highly preferred
  • Microsoft Office Specialist certifications (MOS) in Word and Outlook preferred
  • Strong problem solving, analytical and troubleshooting skills

Categories: Direct Hire|Legal Jobs, Direct Hire|Information Technology Jobs, Region| Metro Boston - Massachusetts

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