T-DH Collections Specialist
Salary: DOE
Law firm billing/collections experience in a professional services setting required
Do you have billing experience? A multi-practice Boston law firm is looking for a T-DH Collections Specialist to join their billing team. Apply if you’re a motivated, talented, and ambitious individual looking to work with a diverse range of professionals
Responsibilities
- Collections Specialist will assist with accounts receivables, billing and collections duties including, but not limited to; collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency
- Review open accounts for collection efforts
- Making outbound collection calls in a professional manner while keeping and improving customer relations
- Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer payments in accordance with payment due dates
- Identify issues attributing to account delinquency and discuss them with Management
- Review and monitor assigned accounts and all applicable collection reports
- Provide timely follow-up on payment arrangements
- Email correspondence to customers to encourage payment of delinquent accounts
Requirements
- Bachelor’s Degree
- Law firm billing/collections experience in a professional services setting
- Law firm experience preferred
- Excellent organizational, interpersonal and communication skills
- Ability to work with all levels of personnel within the firm
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