Temporary Client & Guest Service Representative #30080

Temporary Client & Guest Service Representative

Salary: DOE

1+ years of administrative experience required

A tier 1 ranking law firm in Boston is looking to hire a Temporary Client & Guest Service Representative who will be responsible for answering and directing all incoming telephone calls and for greeting clients and guests professionally. If you want to work with attorneys and staff with diverse backgrounds and valuable experience, apply to this opportunity today!

Responsibilities

• Client & Guest Service Representative will greet clients and guests and make them feel welcome while waiting in the reception area, offering water, coffee, etc.
• Play an active role in conference room bookings and confirmations in our event management system
• Assist with large reservations and sign-ins, as needed
• Submit all visitor names into the building security system; greet clients and guests and make them feel welcome while waiting in the reception area
• Oversee the loaner access cards program and ensure that the access cards are returned in a timely manner
• Answer the main telephone line in a cheerful, professional manner and direct the calls appropriately
• Opportunities to assist administrative departments with any work that can be done at the reception desk
• Validate parking for visitors to the firm and track client information for billing
• Process invoices in Chrome River for Facilities and Business Development departments
• Post daily visitor information by e-mail and on intranet
• Assist with various Event Services, Facilities, and Operations projects as needed

Requirements 

• High school diploma, or equivalent
• 1+ years of administrative experience
• Ability to handle confidential information with discretion
• Excellent customer service skills
• Professional interpersonal skills
• Excellent verbal communication skills, in person and via telephone
• Ability to work effectively with people at all organizational levels
• Knowledge of PC applications, including MS Office, a plus