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Temporary Food Source Hotline Counselor #28019

Temporary Food Source Hotline Counselor

Salary: DOE

1+ years of relevant experience required

A leading non-profit organization is looking to hire a Temporary Food Source Hotline Counselor in East Boston. If you have a positive attitude and are looking to assist an organization making a difference, apply today!

Responsibilities

  • Food Source Hotline Counselor will screen callers to determine their eligibility for the non-profit’s program and assist callers over the phone
  • Provide information to current recipients, applicants, and social service agencies, regarding program’s procedures, regulations, and rights
  • Refer those in need to food resources such as food pantries, WIC, home delivered meals, school and summer meals, as well as other agencies that can assist with food and non-food related needs
  • Input all relevant call data accurately into the Hotline database
  • Answer LiveChat Instant messages, update local food resources information in the database, and assist with reports and research

Requirements

  • High School Diploma
  • 1+ years of relevant experience
  • Strong attention to detail
  • Computer savvy skills
  • Highly organized

Categories: Temp or Contract| Miscellaneous Jobs, Region| Greater Boston - Massachusetts, Temp or Contract| Customer Service Jobs

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