Temporary Help Desk Support #28011

Temporary Help Desk Support

Salary: DOE

1+ year of programming experience with a Bachelor’s Degree, preferably in Engineering, Math, or Computer Science required

Do you have basic knowledge of coding and are looking to start your technical career? A technology organization located in Somerville, MA is in need of a Temporary Help Desk Support specialist. This is a great opportunity to gain experience in a technology based role and improve your coding skills.

Responsibilities

• Help Desk Support will handle and respond to emails each day and provide solutions to technical problems
• Assist with registering accounts and perform data entry
• Respond to calls from parents and students regarding their accounts
• Log into the customer database and make sure everything is running smoothly

Requirements

• Bachelor’s Degree, preferably in Engineering, Math, or Computer Science
• 1+ year of programming experience
• Basic knowledge of coding in HTML, Java, C++, A+ or other
• Familiar with Microsoft Excel and Access-like software programs and ability to run queries
• Strong analytical and organizational skills