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Temporary Receptionist #30389

Temporary Receptionist

Salary: DOE

2-4 years of direct experience as a receptionist required

A local nonprofit is hiring a Temporary Receptionist to serve as the first point of contact for all incoming callers and in-person visitors in its Boston location. Apply to this job to be responsible for greeting each caller and guest in a professional manner, with courtesy, respect, and patience at all times.

Responsibilities

  • Receptionist will greet all callers (guests/tenants, applicants, employees, volunteers, external partners) with courtesy and respect, providing help and information as appropriate, and maintaining a positive, patient, and professional manner at all times
  • Redirect and reinforce boundaries with callers who are unwilling to leave messages or send emails to the designated resource
  • Answer telephone calls (referring callers to appropriate departments, sites, and programs as necessary); provide directions, etc., if appropriate department, site or program representatives are not available
  • Deliver accurate messages and information in a timely manner to staff when directed to do so by a member of the HR staff
  • Assist Employee Relations, Training, Recruiting, Occupational Health, VP of Human Capital, and HRIS team with printing and mailing as needed, and coordinate with Facilities/Mail Clerk and external mail vendors (UPS, FedEx) to ensure timely pickup/dropoff
  • Coordinate scheduling for the Inn conference rooms
  • Coordinate ordering of supplies for the Human Resources office, tracking orders, receipts, and returns to order completion, and saving documentation as directed for reconciliation purposes to the appropriate HR staff person authorizing the expenditure
  • Maintain HR office equipment, including copy/printer/scanner/fax machine, shredder, and air filtration machine
  • Reach out to Facilities via designated processes (Building Engines, Facilities Hub), ITS, and machine vendors as needed to ensure timely resolution to issues
  • Coordinate HR office cleanliness, coordinating with Housekeeping and Facilities around issues of extra cleaning/vacuuming or other site-specific needs

Requirements

  • Associate’s degree and/or 2-4 years of direct experience as a receptionist and switchboard operator
  • 1+ years of experience working as a receptionist or in an administrative position within an institutional or office environment
  • Intermediate-level proficiency with  MS Outlook and Scheduling Assistant/Calendaring functions
  • Experience with PBX, Mitel, Avaya, or other switchboard system
  • Experience with MS Office, including MS Word and Excel; able to maintain and create basic Excel spreadsheets, able to proofread and spellcheck basic Word documents; able to create documentation explaining office processes and creating “how to” documentation for HR office personnel as relates to all HR Assistant functions
  • Excellent interpersonal and communication skills

Categories: Temp or Contract| Administrative Jobs, Region| Metro Boston - Massachusetts

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BPTW 2022

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